Privacy Policy
At Herve Academy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our online tutoring services.
Information We Collect
- Personal identification information (name, email address, phone number)
- Payment information necessary to process transactions securely
- Information related to your tutoring sessions (subject, progress, scheduling)
- Communications between students, parents, and tutors
- Technical data such as IP address and device information to improve service quality
How We Use Your Information
Your information is used solely to provide and improve our tutoring services, including:
- Scheduling and conducting tutoring sessions
- Processing payments and billing
- Communicating important updates and responding to inquiries
- Customizing tutoring based on your learning needs
- Ensuring security and preventing fraud
Data Sharing and Disclosure
Herve Academy does not sell or share your personal information with third parties except:
- When required by law or to comply with legal processes
- With trusted service providers who assist with payments, communications, or platform maintenance, under strict confidentiality agreements
- To protect the rights, safety, or property of Herve Academy, its users, or others
Data Security
We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Your Rights
- You have the right to access, update, or delete your personal data held by us.
- You may request to withdraw consent for data processing where applicable.
- You can contact us at any time to review or correct your information.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us